Privacy Policy

This Privacy Policy describes how Whey Daddy, operated by Monstabolic Nutrition Private Limited ("Company", "we", "our", or "us"), collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Consent

By using our website and providing your information, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy.

You also agree to receive communications from us via phone calls, SMS, email, or WhatsApp regarding your orders, offers, and services, even if your number is registered under DND/NCPR, in accordance with applicable laws.

If you do not agree with this Privacy Policy, please discontinue the use of our website.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing and Shipping Address

  • PIN Code

  • Date of Birth (if voluntarily provided)

Order Information

  • Products purchased

  • Order history

  • Payment information (processed securely by third-party payment providers)

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website usage data and cookies

Customer Support Information

  • Reviews and feedback

  • Customer service interactions

  • Survey responses

3. How We Collect Information

We collect information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Submit reviews or feedback

  • Participate in promotions or surveys

We may also receive information from:

  • Delivery partners

  • Payment gateways

  • Marketing partners

  • Social media platforms

  • Third-party service providers

4. Purpose of Data Collection

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our products and services

  • Personalize your shopping experience

  • Send promotional offers and marketing communications

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

5. Legal Basis for Processing

We process your information based on:

  • Performance of a contract (order fulfillment)

  • Legitimate business interests

  • Legal and regulatory compliance

  • Your consent

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Delivery and logistics partners

  • Payment service providers

  • Website hosting and technology providers

  • Analytics providers

  • Business partners and affiliates

  • Government or legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Provide personalized content and offers

You may disable cookies through your browser settings, but some features of the website may not function properly.

8. Third-Party Analytics

We may use third-party analytics tools, including Google Analytics, to understand how users interact with our website and improve our services.

These services may use cookies and similar technologies.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Fulfill legal and regulatory requirements

  • Resolve disputes

  • Improve our business operations

After this period, your information may be securely deleted or anonymized.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

We encourage you to review their privacy policies before sharing any information.

12. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Raise grievances regarding data handling

To exercise these rights, please contact us using the details below.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

14. Grievance Officer

For any questions, concerns, or complaints regarding this Privacy Policy, please contact:

Name: Gaurav Phutela
Company: Monstabolic Nutrition Private Limited
Address: 234, Sant Nagar, East of Kailash, New Delhi, Delhi – 110065
Email: gaurav@monstabolic.com
Phone: +91 98301 00000

15. Contact Us

Whey Daddy
Managed by Monstabolic Nutrition Private Limited
Email:  manage.wheydaddy@gmail.com